SERVICES - WHAT WE DO FOR YOU
It is important to understand what is involved for entry of your family member into Residential Aged Care and the financial options for the resident's circumstances, whether the resident will be a bonded resident or supported resident.
Don't waste your time looking at facilities which are not suitable to your families needs. Emergency, residential placement vacancies and respite care are available on a daily basis and are usually accessed very quickly. Being required to make a snap decision at this time is not in your best interest. This is where we can help you.
Don't waste your time looking at facilities which are not suitable to your families needs. Emergency, residential placement vacancies and respite care are available on a daily basis and are usually accessed very quickly. Being required to make a snap decision at this time is not in your best interest. This is where we can help you.
When experience counts, Aged Care Placement Assist will work with you to find the best solution for you and your loved one. We will guide you through the entire process.
- An initial confidential meeting with you and if possible, the care recipient, to review the existing ACAT assessment or to assist in obtaining an emergency appointment for an ACAT assessment and to complete the very important "Wish List Questionnaire". This confidential meeting can be held in any private location, at a hospital, rehabilitation unit or care centre and out of business hours.
- Deciding on the level of care required, respite care (short term), transitional care while waiting for placement, low care, ageing in place, high care (nursing home),
- dementia specific care or special services.
- Compile information and complete documentation, Application for Respite Care or Permanent Entry to an Aged Care Centre plus Request for an Assets Assessment. An Enduring Power of Attorney and Health Directive are essential requirements of admission, we will assist you to complete these and provide certified copies. Applicants are encouraged to seek professional financial advice to maximise their own financial outcome.
- Discuss the exact "Wish List Questionnaire" of requirements for the person applying and match accredited facilities with those most suited to applicant's care needs, including preferred location, personal, emotional, spiritual, cultural preferences and financial situation.
- Together with family members and the applying resident, organise inspections of the shortlisted centres with the providers, admission co-ordination at the centre, meeting some of the care team and assessing the quality of the lifestyle services and activities.
- Apply on your behalf to the selected centre and negotiate an Accommodation Bond if applicable (this depends on the applicant's assets), negotiate daily care fees, income tested fees and extra services. Discuss special needs requirements. Determine all other conditions applicable on entry, including vacancy levels and wait list. Follow up your application
- Discuss and assist in understanding the terms and conditions of the Residential Care Services Agreement Contract, which all new clients receive from the accredited care centre during the negotiation process and final acceptance into care.
